HR
Honest R
1 reviews | Active since Jul 2010
12 Nov 2020, 20:09
Refusal to pay out MY money.
I requested a payout more than a week ago. Yet, I have not receive any feedback from Momentum.
I wouldn't post a negative review, but it's not the first time I am ignored by their Customer Care team. Seems outbursts on Social Media is the only effective manner to get service nowadays.
I am keeping an eye on my investment figures. If for whatever reason, I am negatively affected by your negligence, there will be repercussions.
Just give me my money. I have learnt my lesson and will never ever do business with you again.
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Replies (1)
Momentum (SA)'s replyOfficial
13 Nov 2020, 08:26Thank you for informing us of your concerns.
In order to assist with this enquiry we will need your identity number to make sure that your enquiry is referred to the correct department within Momentum.
We will email you shortly.
Kind regards
NH
In order to assist with this enquiry we will need your identity number to make sure that your enquiry is referred to the correct department within Momentum.
We will email you shortly.
Kind regards
NH
Momentum (SA)'s reply13 Nov 2020, 08:26
Official
Thank you for informing us of your concerns.
In order to assist with this enquiry we will need your identity number to make sure that your enquiry is referred to the correct department within Momentum.
We will email you shortly.
Kind regards
NH
In order to assist with this enquiry we will need your identity number to make sure that your enquiry is referred to the correct department within Momentum.
We will email you shortly.
Kind regards
NH