1 reviews | Active since Dec 2017
Recharge & Active Dayz incorrectly calculated + Weekly goals changing midweek
Good day
Trust you are well?
I've noticed that on Mondays the week's goals are sometimes very misleading. Sometimes it shows 5 Active Days and then later the week only 4 or even 6 so whenever that is updated, one can easily miss a weekly win (and ofcourse a Monthly win) if the app isn't updated regularly/Monday.
I sent this query on Friday:"I checked my stats for the week and noticed that I haven't received all of my recharge dayz. I knew for a fact that I had 3 and needed one more over the weekend and saw now that I have only 2.... I went into Tuesday's score and I had a score of 61 before I went to work, but never received the Recharge Dayz...."
Update on Sunday:"As it is Sunday I just had to update you on this. I still have only 3/4 Recharge Dayz for the week, but Tuesday I received a score of 61 and this doesn't reflect on the app and I haven't received my Recharge Dayz."
Now it is another week and I didn't get all of my Recharge Dayz and most probably somehow I will miss my Monthly Wins if I go with Momentum/Multiply's track record in the past of App issues that takes months to sort out.
We have escalated your enquiry to the Multiply management team for assistance.
Kind regards
NH
We have escalated your enquiry to the Multiply management team for assistance.
Kind regards
NH
