KR
Kelly R

1 reviews | Active since Apr 2011

09 Feb 2017, 18:08

Received the wrong product

<p>To whom it may concern,</p> <p> </p> <p>I purchased a tomtom runner 3 cardio online through the multiply online store as a gift for my husband only to receive tomtom runner 3 (Huge difference) I have emailed the online store and await their response, I'm disappointed as this was a gift and he leaves again on Monday so now he has to wait until he returns again to get his gift. I would appreciate an escalation of this to accommodate us and possibly get us the correct watch before Monday and collect the incorrect one at the same time. </p> <p> </p> <p>Kind regards</p> <p>Kelly</p>

0
Replies (1)
Momentum (SA)
Momentum (SA)'s reply10 Feb 2017, 08:20
Official

Dear Kelly

We take note of your concerns, and would like to assist you.

A manager will be in contact with you today, to amicably resolve this for you.

Kind regards

EdeBruyn