MR
Melvin R
1 reviews | Active since Nov 2014
17 Aug 2020, 17:35
Really Poor Service
Really poor service. Total lack of communication.
Helpful (0)
Replies (3)0
Replies (3)
Momentum (SA)'s replyOfficial
17 Aug 2020, 18:20Thank you for taking the time to inform us of your concern relating to a poor service experience and lack of communication. I referred your e-mail correspondence to Momentum Retirement Administrators for their urgent attention. They will be in contact with you within the following 24 hours.
Kind regards
CK
Kind regards
CK
Momentum (SA)'s reply17 Aug 2020, 18:20
Official
Thank you for taking the time to inform us of your concern relating to a poor service experience and lack of communication. I referred your e-mail correspondence to Momentum Retirement Administrators for their urgent attention. They will be in contact with you within the following 24 hours.
Kind regards
CK
Kind regards
CK
Momentum (SA)'s replyOfficial
18 Aug 2020, 10:22I confirm that Elsie has contacted you and that you are happy with her feedback. Kind Regards
CK
CK
Momentum (SA)'s reply18 Aug 2020, 10:22
Official
I confirm that Elsie has contacted you and that you are happy with her feedback. Kind Regards
CK
CK
MR
Melvin R's updateReviewer Update
26 Aug 2020, 07:53I confirm that I am so unhappy with her service I thought I was but really am unhappy. She does not respond to any of y email unless I send several. She has only responded to me on email the day I logged my initial complaint and on Monday after I sent numerous emails.
MR
Melvin R's update26 Aug 2020, 07:53
Reviewer Update
I confirm that I am so unhappy with her service I thought I was but really am unhappy. She does not respond to any of y email unless I send several. She has only responded to me on email the day I logged my initial complaint and on Monday after I sent numerous emails.