Really bad customer service

Over the last couple of days, I've sent multiple emails to client@momentum, investo@momentum and even the Head of the Investo department Gugulethu Mgidi and to date I have not had even one email in response to my emails.

I urgently needed a copy of the proof of payment for a SARS payment that Momentum had done on my behalf in February 2019.

I'm currently trying to financially emigrate and I've explained that this is quite urgent and Momentum could not be even bothered to reply to an email.

Your customer service is sorely lacking and I will not be referring anymore of my Family or friends. I'm more likely to advise them to take their business elsewhere.

Why is it so hard to give me a proof of payment or even just to answer my emails.

Due to the fact that I have not even received one email in response to my query, its lead me to believe that their might be something wrong on your side.

Did Momentum even make the payment to SARS?????????????? or have you just decided to keep the money???????????