Re funds at work

Good day Peter

I app**** on the 13th of September 2024 whereby I filled a withdrawal form and emailed it to momentum together with my bank statement and certified id copy.

On the 30th of September I was told to claim via their online portal which I did...around the 15th October I was asked what I want to do with my savings which I told them from the beginning of my claim that I want to withdraw all of it...days went by without any communication ..a few days after I was asked for my id number of which I found very funny....days later again I was asked for my id document and proof of account I sent them as frustrated as I was....I called the agent to ask after how long should I expect the funds he said 26 days...I sent an email to momentum to ask after howl long should I expect the funds..Kayleigh Creighton said the money should reflect after 2 working days...I have been busy emailing and no one is responding back to me or giving me a clear answer...it is past 2 months and a couple of days waiting for my hard earned money