RA transfer

I've been trying to transfer my funds from Momentum for the past two weeks, and the process has been nothing short of infuriating. Despite numerous requests for information, I keep receiving piecemeal responses. Initially, I struggled to get any reply about my RA, and it was only when I threatened to go public on social media that I finally received some feedback.

I decided to move my investments to 10x Investments after finding they met all my needs. However, the transfer process with Momentum has been incredibly frustrating. You've requested an excessive amount of documentation, including ID copies and signatures that were supposed to be verified by a Commissioner of Oaths. I provided everything as requested, but now you’re asking for more signatures. This back-and-forth is unacceptable.

I am appalled by your customer service. If I were to pass away, my family would be left dealing with this bureaucratic nightmare. Your handling of this situation is disgraceful, and I am beyond frustrated with the lack of efficiency and respect. I demand that my funds be transferred immediately.