DC
Danielle C
1 reviews | Active since May 2026
05 May 2026, 13:13
Put your money with places that actually work for you!!!!
I wish I could give a ZERO rating. The service for Momentum FundsatWork is pathetic!! No communication and literally no one that knows whats going on. How do you have someone deal with a claim then the person leaves the company and the claim is not touched again??? THREE MONTHS LATER the client must now follow up???!!
To say the service is in the gutter would be a compliment!
Helpful (0)
Replies (4)0
Replies (4)
Momentum (SA)'s replyOfficial
05 May 2026, 13:51Dear Danielle
Kindly assist to provide me with your identity number and contract number on a private reply.
Kind regards
Mvdm
Kindly assist to provide me with your identity number and contract number on a private reply.
Kind regards
Mvdm
Momentum (SA)'s reply05 May 2026, 13:51
Official
Dear Danielle
Kindly assist to provide me with your identity number and contract number on a private reply.
Kind regards
Mvdm
Kindly assist to provide me with your identity number and contract number on a private reply.
Kind regards
Mvdm
Momentum (SA)'s replyOfficial
05 May 2026, 14:05Thank you for your message. I will refer your complaint to the fund managers for further investigation and assistance.
Kind regards
Mvdm
Kind regards
Mvdm
Momentum (SA)'s reply05 May 2026, 14:05
Official
Thank you for your message. I will refer your complaint to the fund managers for further investigation and assistance.
Kind regards
Mvdm
Kind regards
Mvdm
DC
Danielle C's updateReviewer Update
08 May 2026, 09:24Momentum is yet to resolve anything....
STILL no communication and now customer service doesnt even know what to do.
I expect a call immediately or I'm going to the ombudsman because this is ridiculous.
STILL no communication and now customer service doesnt even know what to do.
I expect a call immediately or I'm going to the ombudsman because this is ridiculous.
DC
Danielle C's update08 May 2026, 09:24
Reviewer Update
Momentum is yet to resolve anything....
STILL no communication and now customer service doesnt even know what to do.
I expect a call immediately or I'm going to the ombudsman because this is ridiculous.
STILL no communication and now customer service doesnt even know what to do.
I expect a call immediately or I'm going to the ombudsman because this is ridiculous.
Momentum (SA)'s replyOfficial
08 May 2026, 11:27Dear Danielle
Thank you for your message.
I have escalated your complaint to the fund managers for assistance.
Kind regards
Mvdm
Thank you for your message.
I have escalated your complaint to the fund managers for assistance.
Kind regards
Mvdm
Momentum (SA)'s reply08 May 2026, 11:27
Official
Dear Danielle
Thank you for your message.
I have escalated your complaint to the fund managers for assistance.
Kind regards
Mvdm
Thank you for your message.
I have escalated your complaint to the fund managers for assistance.
Kind regards
Mvdm