NK
Ntlotleng K
1 reviews | Active since Nov 2025
04 Mar 2026, 12:25
Provident fund vested component payout delayed – no feedback or assistance
Over 26 business days waiting for my provident fund payout with no feedback.
Helpful (0)
Replies (5)0
Replies (5)
Momentum (SA)'s replyOfficial
04 Mar 2026, 12:31 Dear Ntlotleng,
We take note of your concerns and would like to assure you that the matter has been escalated to the fund manager in order to receive urgent attention.
Kind regards
NH
We take note of your concerns and would like to assure you that the matter has been escalated to the fund manager in order to receive urgent attention.
Kind regards
NH
Momentum (SA)'s reply04 Mar 2026, 12:31
Official
Dear Ntlotleng,
We take note of your concerns and would like to assure you that the matter has been escalated to the fund manager in order to receive urgent attention.
Kind regards
NH
We take note of your concerns and would like to assure you that the matter has been escalated to the fund manager in order to receive urgent attention.
Kind regards
NH
NK
Ntlotleng K's updateReviewer Update
04 Mar 2026, 13:36Dear NH,
Thank you for your response.
Please note that this matter has already been pending since 16 January 2026. While I appreciate that it has now been escalated, I require clear confirmation on the following:
• The exact status of my provident fund vested component claim
• The reason for the delay
• The expected payment date
Given the time already elapsed, I kindly request urgent resolution and a firm timeline rather than a general escalation.
I look forward to your prompt feedback today.
Kind regards,
Ntlotleng Kheswa
***
Thank you for your response.
Please note that this matter has already been pending since 16 January 2026. While I appreciate that it has now been escalated, I require clear confirmation on the following:
• The exact status of my provident fund vested component claim
• The reason for the delay
• The expected payment date
Given the time already elapsed, I kindly request urgent resolution and a firm timeline rather than a general escalation.
I look forward to your prompt feedback today.
Kind regards,
Ntlotleng Kheswa
***
NK
Ntlotleng K's update04 Mar 2026, 13:36
Reviewer Update
Dear NH,
Thank you for your response.
Please note that this matter has already been pending since 16 January 2026. While I appreciate that it has now been escalated, I require clear confirmation on the following:
• The exact status of my provident fund vested component claim
• The reason for the delay
• The expected payment date
Given the time already elapsed, I kindly request urgent resolution and a firm timeline rather than a general escalation.
I look forward to your prompt feedback today.
Kind regards,
Ntlotleng Kheswa
***
Thank you for your response.
Please note that this matter has already been pending since 16 January 2026. While I appreciate that it has now been escalated, I require clear confirmation on the following:
• The exact status of my provident fund vested component claim
• The reason for the delay
• The expected payment date
Given the time already elapsed, I kindly request urgent resolution and a firm timeline rather than a general escalation.
I look forward to your prompt feedback today.
Kind regards,
Ntlotleng Kheswa
***
Momentum (SA)'s replyOfficial
04 Mar 2026, 13:48Dear Ntlotleng,
I’ve also passed on your additional comments for further review. Thanks so much for sharing them with us.
I’ve also passed on your additional comments for further review. Thanks so much for sharing them with us.
Momentum (SA)'s reply04 Mar 2026, 13:48
Official
Dear Ntlotleng,
I’ve also passed on your additional comments for further review. Thanks so much for sharing them with us.
I’ve also passed on your additional comments for further review. Thanks so much for sharing them with us.
NK
Ntlotleng K's updateReviewer Update
04 Mar 2026, 17:32Thank you so much. Momentum contacted me regarding my provident fund vested component and savings. During the call, which was recorded by Momentum, an administrator confirmed that my payout will be processed 100% in cash within 2 weeks or less. They apologized for missing the previous email and instruction. I hope the timeline and commitment are honored.
NK
Ntlotleng K's update04 Mar 2026, 17:32
Reviewer Update
Thank you so much. Momentum contacted me regarding my provident fund vested component and savings. During the call, which was recorded by Momentum, an administrator confirmed that my payout will be processed 100% in cash within 2 weeks or less. They apologized for missing the previous email and instruction. I hope the timeline and commitment are honored.
Momentum (SA)'s replyOfficial
05 Mar 2026, 10:13 Thank you for your feedback. We are pleased to hear that you received the assistance you required.
Momentum (SA)'s reply05 Mar 2026, 10:13
Official
Thank you for your feedback. We are pleased to hear that you received the assistance you required.