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SP
Sibongile P

1 reviews | Active since Oct 2019

26 Feb 2025, 15:45

Provident fund payout

If there was a zero I would rate them a zero, ben waiting for my provident fund payout since beginning January , they will tell u nothing has been done yet its just in out system , 2 SARS takes a long time to respond to a tax directive 3after its done , we must ask IT to forward to payment and that too takes days by momentum i dnt know why they r taking so long, u find urself having to borrow money with interest when u have ur own money that they are keeping , u mist phone repeatedly to get ur money however when u are taking an insurance the way they contact u non stop but to get paid its a different story. ALEXANDER FORBES took only 2 weeks to pay my sister im shocked by momentum funds at work

0
Replies (6)
Momentum (SA)
Momentum (SA)'s reply26 Feb 2025, 16:01
Official
Sibongile

We note the content of your posting, and that you unfortunately did not add your identity number.

Can you please provide this?

Thank you

Regards

EdB  
SP
Sibongile P's update26 Feb 2025, 16:41
Reviewer Update
I feel it will not make a difference adding my ID number, when you are a service provider you do not have to have cases where you feel you will fix because a client complained publicly. You should be doing everything within a certain time frame.
Momentum (SA)
Momentum (SA)'s reply26 Feb 2025, 17:05
Official
Sibongile

We cannot assist you if you do not provide us with your information.

Please provide your identity number - then we can proceed by asking the relevant business area to assist you accordingly.

Regards

EdB 
SP
Sibongile P's update26 Feb 2025, 17:31
Reviewer Update
What you dont get is , I have phoned multiple times they are waiting for IT ..... you do not get my point . All I am saying is companies start acting when clients rate then on a public platform....
Momentum (SA)
Momentum (SA)'s reply27 Feb 2025, 09:47
Official
Sibongile

I clearly understand the situation. We do however receive your posting on the HelloPeter - website, and then we refer the matter to the relevant business unit to address your concerns. The HelloPeter-website cannot substitute the relevant business area, as it is only the relevant business area that can provide you with the assistance you are seeking.

I have therefore re-affirmed your posting to the relevant business area who administers your concerns.

Regards

EdB 
Momentum (SA)
Momentum (SA)'s reply27 Feb 2025, 10:31
Official
Sibongile

We are trying to call you, but we are unable to reach you?

Regards

EdB