NM
Ntokozo M

1 reviews | Active since Feb 2022

04 Apr 2025, 16:04

PROVIDENT FUND CLAIM NOT PROCESSED AFTER 8 MONTHS

I made a claim from my Momentum Provident Fund some 8 months ago and guess what?

The money is still not paid to this day and still reflecting on my account. It got to a point where I just gave up, because both Momentum nor the South African Ombudsman were of any help to me.

A very strong 0 out of 5 stars from me for this company — if there is a way to avoid doing work with them, please do avoid them at all costs.

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Replies (1)
Momentum (SA)
Momentum (SA)'s reply07 Apr 2025, 08:49
Official
Ntokoza

We note the concerns you have raised, but the matter will have to go to the relevant fund manager for further assistance.

We have referred this on your behalf,

Kind regards

EdB