IC
Isaac C

1 reviews | Active since Feb 2018

15 Feb 2018, 02:01

Provident Fund

Firstly, I was told that my money will be paid within 14 days and suddenly everything changes to 26 of which i don't understand honestly. Why does it have to take so long to pay such small amount of money. I think Momentum is joke.

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply15 Feb 2018, 07:29
Official

Thank you for informing us of your concerns. The matter will be escalated to management for assistance.

Kind regards

Natasha

Momentum (SA)
Momentum (SA)'s reply15 Feb 2018, 08:17
Official

Good Day

I have tried to call you. Please be so kind as to mail me your ID number full names and company where you were employed. sduplessis@momentum.co.za

The turnaround time for a withdrawal claim is 26 working days, however we do our best to have this finalised as soon as possible.

Kind Regards

Sue