Poorest service from Momentum, no interest in paying out their clients

This is now beyond infuriating, my second complaint coming to hello Peter for this issue which you claim to be looking into

A week has since passed and once again, momentum has failed to deliver on promises.

Monday 28 February 2022. You responded saying you'll investigate and contact the client it is now Friday 4 March and still not a single call made dispite me sending a contact number, a date and time to call which was on the same day. Emails which promised that it would get escalated to a manager also, not done.

I've gone to the ombudsman. You are clearly not interested in delivering promises or paying out these funds. You're time wasting and proving empty promises.

Policy no: SL*** - Client: MR JJA STADLER

Since December 2021.