AN
Andile N

1 reviews | Active since Jun 2020

30 Jun 2020, 15:46

Poor service on provident fund department

I app**** for my provident fund since December last year from momentum since today I never received my money. I called them and they tell me that my company was liquidated so I have to wait for six months and six months passed and now another story that they are waiting for the go ahead from lawyers. It's been stories after stories I am not working and I'm struggling I need my provident money I'm tired of their stories. They need to deal with this pls I need my money cause that company I was working for is still there.

0
Replies (4)
Momentum (SA)
Momentum (SA)'s reply30 Jun 2020, 16:30
Official
Your posting has been duly noted.  I can assure you that the matter will receive urgent attention.
 
 Kind Regards
 CK
AN
Andile N's update01 Jul 2020, 12:17
Reviewer Update
Hi I am still waiting for response please come back to me with answers I waited for so long I need my money
Momentum (SA)
Momentum (SA)'s reply01 Jul 2020, 13:07
Official
We understand your frustration and you will be contacted as soon as we receive feedback from the liquidator. 

The liquidator will provide the employer and members with feedback when the liquidation it is finalised. Momentum are not in a position to pay out any claims until the liquidation has been finalised and approved by the FSCA. 

Kind regards
CK

AN
Andile N's update01 Jul 2020, 15:12
Reviewer Update
Can you please tell me when is it will be finalized I need timeframe because it's more than 6 months now and the company gave us your number to call you.