TC
Thabang C
1 reviews | Active since Sept 2018
31 Mar 2025, 19:47
Poor service from momentum funds at work
Momentum funds for work it has to be one of the worst pension funds benefit one could think of, I wonder why companies are still signing up with them. with ridiculous amount of negative complain on this platform and looks like they are not working on any. it's after 26 days later since I have submitted my withdrawal request and still, I am not paid my pension fund, I called earlier last week and spoke to Maria with reference number 226RGPA78CH and she advised that she escalate my request but still today nothing from momentum. their service is really poor trust me.!! companies should stop and never sign up with them.
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Replies (3)0
Replies (3)
Momentum (SA)'s replyOfficial
01 Apr 2025, 08:16Thabang
We note the content of your posting.
We have referred the matter to the relevant fund manager for further assistance.
Kind regards
EdB
We note the content of your posting.
We have referred the matter to the relevant fund manager for further assistance.
Kind regards
EdB
Momentum (SA)'s reply01 Apr 2025, 08:16
Official
Thabang
We note the content of your posting.
We have referred the matter to the relevant fund manager for further assistance.
Kind regards
EdB
We note the content of your posting.
We have referred the matter to the relevant fund manager for further assistance.
Kind regards
EdB
TC
Thabang C's updateReviewer Update
21 Apr 2025, 04:28I am writing to express my extreme frustration and stress regarding my unresolved issue, which has been ongoing for three weeks. Despite my efforts to contact your company, I have yet to receive a resolution or my pension fund payment. I urgently need these funds by the end of the week to address pressing matters. I kindly request that you prioritize resolving this issue as soon as possible.
TC
Thabang C's update21 Apr 2025, 04:28
Reviewer Update
I am writing to express my extreme frustration and stress regarding my unresolved issue, which has been ongoing for three weeks. Despite my efforts to contact your company, I have yet to receive a resolution or my pension fund payment. I urgently need these funds by the end of the week to address pressing matters. I kindly request that you prioritize resolving this issue as soon as possible.
TC
Thabang C's updateReviewer Update
21 Apr 2025, 04:30Extremely disappointed with the service received from Momentum. After submitting my withdrawal request, it has taken an unacceptable 26 days with no resolution or payment. Despite escalating the issue, there's been no progress. The lack of communication and follow-through is appalling. Companies should reconsider partnering with Momentum due to their poor service and lengthy delays. Unacceptable experience.
TC
Thabang C's update21 Apr 2025, 04:30
Reviewer Update
Extremely disappointed with the service received from Momentum. After submitting my withdrawal request, it has taken an unacceptable 26 days with no resolution or payment. Despite escalating the issue, there's been no progress. The lack of communication and follow-through is appalling. Companies should reconsider partnering with Momentum due to their poor service and lengthy delays. Unacceptable experience.