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Dawid S
1 reviews | Active since Jan 2019
03 Jan 2019, 14:26
Poor service for loyal customers
Want to put my virgin membership on hold for 2 months because of a knee injury and operation. Need to get a doctors letter( for which i have to pay) to save on gym fees. Then there is no saving. They can rather cancel my membership. In over 15 years never asked a favor from them. That is how they treat loyal customers
Helpful (0)
Replies (3)0
Replies (3)
Momentum (SA)'s replyOfficial
03 Jan 2019, 14:33 Dear Dawid Snyman Thank you for bringing this to our attention. A consultant will contact you shortly. Kind regards Roger Naidoo
Momentum (SA)'s reply03 Jan 2019, 14:33
Official
Dear Dawid Snyman Thank you for bringing this to our attention. A consultant will contact you shortly. Kind regards Roger Naidoo
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Dawid S's updateReviewer Update
03 Jan 2019, 15:30Hi, it is an hour later still no response, VERY GOOD service from Momentum
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Dawid S's update03 Jan 2019, 15:30
Reviewer Update
Hi, it is an hour later still no response, VERY GOOD service from Momentum
Momentum (SA)'s replyOfficial
08 Jan 2019, 09:09I received confirmation that Mr Moodley has made contact and are busy to resolve this matter for you.
Kind regards
Michele Coetsee
Kind regards
Michele Coetsee
Momentum (SA)'s reply08 Jan 2019, 09:09
Official
I received confirmation that Mr Moodley has made contact and are busy to resolve this matter for you.
Kind regards
Michele Coetsee
Kind regards
Michele Coetsee