GL
Glenn L

1 reviews | Active since Aug 2024

14 Jul 2025, 07:11

Poor service delivery

Service delivery is very poor. They fail to meet their own communication feedback policy of answering you within 48 hours. My funds are stuck and are not being disinvested for a withdrawal process and I have been waiting a month since i gave the instruction. Very poor, I cannot meet my Financial obligations month end so I warn you lovely people, if you are looking for an investment company that helps you, I wouldn't select Momentum.

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Replies (1)
Momentum (SA)
Momentum (SA)'s reply14 Jul 2025, 08:17
Official
Dear Glenn
Thank you for your email.
I refer to your complaint received and apologize for the delay. i have escalated your complaint to the fund managers for further investigation.
Kind regards
Mvdm