Poor Service

Item: Momentum (SA)
Rating: 1
Author: Mervineen B

I submitted all my documents to process my application for payment relating to my FNB fund on the 22 June 2019. To date I have not received any payment as the consultant who processed my application did not submit my Tax reference number to SARS. I have called through to the call center several times and was advised that there is nothing they can do.

Helpful (0)

Replies (1)

Momentum (SA)'s replyOfficial

04 Dec 2019, 15:09

Thank you for the opportunity to be of assistance to you. I have referred you query our our employee benefits department to investigate the matter and make contact with you.

Regards,

N D'Arch

Momentum (SA)'s reply04 Dec 2019, 15:09

Official

Thank you for the opportunity to be of assistance to you. I have referred you query our our employee benefits department to investigate the matter and make contact with you.

Regards,

N D'Arch