RV
Renier V

1 reviews | Active since Aug 2024

22 Oct 2024, 05:41

Poor service by Momentum

Having a policy disinvested has been an absolute nightmare. Consultant lie, no communication or response on emails, no managers willing to talk to me. I will NEVER advise anyone to do business with Momentum

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Replies (2)
Momentum (SA)
Momentum (SA)'s reply22 Oct 2024, 08:00
Official
Dear Mr. Vorster,

I would like to thank you for bringing this matter to our attention.  It is unfortunate that you have not had a favourable service experience and would like to apologise for that.  

The matter has been escalated to the relevant department for investigation and they will be in contact  with you shortly to assist further.

Regards,

ND
Momentum (SA)
Momentum (SA)'s reply22 Oct 2024, 09:17
Official
Dear Mr. Vorster,

Payment has been approved and should reflect in your account in the next few hours.

I hope that this matter has been resolved to your satisfaction.

Kind regards,

ND