KN
Kesval N
1 reviews | Active since Dec 2019
23 Jan 2023, 08:31
Poor service
Hi. I am very dissapointed with momentum. Did a withdrawal application on my retirement annuity on the 16th January. Momentum received it has been one week no one has processed yet. Turnaround time according to them is 7 to 10 days. So tomorrow will be 7 days and you haven't even started working with it. How are we suppose to invest in you'll again or refer you'll to other people. Very poor service
Helpful (0)
Replies (5)0
Replies (5)
Momentum (SA)'s replyOfficial
23 Jan 2023, 09:52Kesval
We are sorry about the negative experience you had.
The matter has been escalated to the relevant business area for urgent attention.
Kind regards
EdB
We are sorry about the negative experience you had.
The matter has been escalated to the relevant business area for urgent attention.
Kind regards
EdB
Momentum (SA)'s reply23 Jan 2023, 09:52
Official
Kesval
We are sorry about the negative experience you had.
The matter has been escalated to the relevant business area for urgent attention.
Kind regards
EdB
We are sorry about the negative experience you had.
The matter has been escalated to the relevant business area for urgent attention.
Kind regards
EdB
KN
Kesval N's updateReviewer Update
23 Jan 2023, 12:24Please update me as soon as possible. We really need those funds.
KN
Kesval N's update23 Jan 2023, 12:24
Reviewer Update
Please update me as soon as possible. We really need those funds.
KN
Kesval N's updateReviewer Update
24 Jan 2023, 08:37Still no reply. How hard is it to pay us back money we invested with momentum wealth. Have you'll even started working with it.
KN
Kesval N's update24 Jan 2023, 08:37
Reviewer Update
Still no reply. How hard is it to pay us back money we invested with momentum wealth. Have you'll even started working with it.
Momentum (SA)'s replyOfficial
24 Jan 2023, 09:28Kesval
The matter has been reiterated with the relevant business area - so sorry about this !!
Kind regards
EdB
The matter has been reiterated with the relevant business area - so sorry about this !!
Kind regards
EdB
Momentum (SA)'s reply24 Jan 2023, 09:28
Official
Kesval
The matter has been reiterated with the relevant business area - so sorry about this !!
Kind regards
EdB
The matter has been reiterated with the relevant business area - so sorry about this !!
Kind regards
EdB
KN
Kesval N's updateReviewer Update
27 Jan 2023, 10:40Thank you Ian Kennedy from momentum wealth for an excellent service.
KN
Kesval N's update27 Jan 2023, 10:40
Reviewer Update
Thank you Ian Kennedy from momentum wealth for an excellent service.