LA
Letitia A

1 reviews | Active since May 2020

03 Nov 2024, 14:44

Poor service

Very disappointed not the first time a person must struggle with retirement claims from momentum funds at work it's always a long process we always need to follow up and come on to social media to complain before a person can get assistance

0
Replies (6)
Momentum (SA)
Momentum (SA)'s reply04 Nov 2024, 09:41
Official
Letitia

We note the content of your posting.

The matter has been escalated to the relevant fund manager for assistance.

Kind regards

EdB
LA
Letitia A's update05 Nov 2024, 12:12
Reviewer Update
Can I please have a follow up as to when it will be paid out


LA ABDULL - FTD *** - WITHDRAWAL CLAIM QUERY

Momentum (SA)
Momentum (SA)'s reply05 Nov 2024, 13:10
Official
Letitia

We will refer the matter to the fund manager. We cannot provide you with these replies on the HP website.

Regards

EdB
LA
Letitia A's update05 Nov 2024, 13:30
Reviewer Update
I am not getting any feedback from
LA
Letitia A's update05 Nov 2024, 13:30
Reviewer Update
The fund manager therefore I need to go on hello Peter
Momentum (SA)
Momentum (SA)'s reply05 Nov 2024, 16:05
Official
Letitia

We can only refer the matter to the fund manager. 

I have done this in each instance, and it is the fund manager who must assist you. 

I have referred the matter to the fund manager again.

Regards

EdB