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alsa.vanaswegen alsa.vanaswegen
1 reviews | Active since Apr 2017
11 Apr 2022, 12:29
Poor service
I am in the market for life insurance and contacted Momentum. I received a quote on 14 March 2022 with a policy number. Medicals were scheduled for 28 March 2022. Since then I have not heard anything from Momentum. I have tried calling and numerous emails to no avail. I think this is unprofessional. I would just like the courtesy of a reply.
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Replies (2)
Momentum (SA)'s replyOfficial
11 Apr 2022, 14:58Thank you for bringing this unfortunate situation to our attention. We always aim to deliver the best service and, regrettably, it seems like you did not have a positive service experience. Kindly note that the limited information you provided is delaying our means to investigate your concerns. Please provide us with the following additional details and any other information to assist us in our investigation; your full names, surname, identity number and policy number. You may add it as supplementary information on this posting or post it as a private reply.
Kind regards
CK
Kind regards
CK
Momentum (SA)'s reply11 Apr 2022, 14:58
Official
Thank you for bringing this unfortunate situation to our attention. We always aim to deliver the best service and, regrettably, it seems like you did not have a positive service experience. Kindly note that the limited information you provided is delaying our means to investigate your concerns. Please provide us with the following additional details and any other information to assist us in our investigation; your full names, surname, identity number and policy number. You may add it as supplementary information on this posting or post it as a private reply.
Kind regards
CK
Kind regards
CK
Momentum (SA)'s replyOfficial
22 Apr 2022, 12:32Our request for additional information on 11 April 2022 refers. To date we have not received such information from you and as a result we are currently unable to investigate the matter. You are welcome to approach us again in future with the necessary information and we will gladly assist. Kind regardsCK
Momentum (SA)'s reply22 Apr 2022, 12:32
Official
Our request for additional information on 11 April 2022 refers. To date we have not received such information from you and as a result we are currently unable to investigate the matter. You are welcome to approach us again in future with the necessary information and we will gladly assist. Kind regardsCK