poor service
<p>My name is Fakazile Kgiba I'd ********** 835088 I resigned were I was working and I submit my documents with momentum last year 31st of October then on monday they said I must give them my tax number of which I did then on Thursday they send me massage of which I didn't understand what they were telling me about its been long waiting they must know their duties I am so ****ed off</p>
Dear Fakazile
Our apologies for the frustration your are experiencing. I have forwarded your complaint to the relevant area and you will definitely be contacted to resolve this issue.
Regards
EdeBruyn
Dear Fakazile
Our apologies for the frustration your are experiencing. I have forwarded your complaint to the relevant area and you will definitely be contacted to resolve this issue.
Regards
EdeBruyn
Dear Fakazile
Please accept my most sincere apologies for the poor service that you have received.
I understand that there has been a delay due to premiums not being up to date, however there should have been further communication to yourself.
I have been advised that you have requested that the proceeds be paid into a third party account and that we require an indemnity completed in order that we may send this to our legal department to obtain permission to make the payment into a third party account.
Upon receipt of the outstanding requirements Momentum will be in a position to finalise your claim.
Kind Regards
Sue
Dear Fakazile
Please accept my most sincere apologies for the poor service that you have received.
I understand that there has been a delay due to premiums not being up to date, however there should have been further communication to yourself.
I have been advised that you have requested that the proceeds be paid into a third party account and that we require an indemnity completed in order that we may send this to our legal department to obtain permission to make the payment into a third party account.
Upon receipt of the outstanding requirements Momentum will be in a position to finalise your claim.
Kind Regards
Sue