RR
Reviet R
1 reviews | Active since Feb 2013
02 Sept 2024, 13:14
Poor Service
Poor service. Consultant says you may only send an email for a 2 pot system withdrawal and then they say submit it online Verfication does not come through via SMS wasting my time
Helpful (0)
Replies (5)0
Replies (5)
Momentum (SA)'s replyOfficial
02 Sept 2024, 13:47Reviet
We are sorry to hear about your negative experience.
The matter has been escalated to the relevant business area, for you to be contacted and where further explanations will be provided to you.
Kind regards
EdB
We are sorry to hear about your negative experience.
The matter has been escalated to the relevant business area, for you to be contacted and where further explanations will be provided to you.
Kind regards
EdB
Momentum (SA)'s reply02 Sept 2024, 13:47
Official
Reviet
We are sorry to hear about your negative experience.
The matter has been escalated to the relevant business area, for you to be contacted and where further explanations will be provided to you.
Kind regards
EdB
We are sorry to hear about your negative experience.
The matter has been escalated to the relevant business area, for you to be contacted and where further explanations will be provided to you.
Kind regards
EdB
RR
Reviet R's updateReviewer Update
12 Sept 2024, 18:44Remove my complaints no problem starting tomorrow I will phone in daily to your call center and believe you me I won't be friendly....watch me....daily!!!!
RR
Reviet R's update12 Sept 2024, 18:44
Reviewer Update
Remove my complaints no problem starting tomorrow I will phone in daily to your call center and believe you me I won't be friendly....watch me....daily!!!!
Momentum (SA)'s replyOfficial
13 Sept 2024, 08:08Noted.
Kind regards
EdB
Kind regards
EdB
Momentum (SA)'s reply13 Sept 2024, 08:08
Official
Noted.
Kind regards
EdB
Kind regards
EdB
RR
Reviet R's updateReviewer Update
13 Sept 2024, 15:33What is wrong with you guys? Who and what gives you the right to withhold my money? According to law I'm allowed a withdrawal. 10 days has passed and u make me submit a new withdrawal...
RR
Reviet R's update13 Sept 2024, 15:33
Reviewer Update
What is wrong with you guys? Who and what gives you the right to withhold my money? According to law I'm allowed a withdrawal. 10 days has passed and u make me submit a new withdrawal...
Momentum (SA)'s replyOfficial
13 Sept 2024, 15:53Reviet
An urgent request was sent to the Service Management team, as I do understand your frustration.
Let them please provide a response from their side in terms of this matter.
My sincere apologies for this.
Kind regards
EdB
An urgent request was sent to the Service Management team, as I do understand your frustration.
Let them please provide a response from their side in terms of this matter.
My sincere apologies for this.
Kind regards
EdB
Momentum (SA)'s reply13 Sept 2024, 15:53
Official
Reviet
An urgent request was sent to the Service Management team, as I do understand your frustration.
Let them please provide a response from their side in terms of this matter.
My sincere apologies for this.
Kind regards
EdB
An urgent request was sent to the Service Management team, as I do understand your frustration.
Let them please provide a response from their side in terms of this matter.
My sincere apologies for this.
Kind regards
EdB