Poor service

Item: Momentum (SA)
Rating: 2
Author: marlise Van der linde

I have been having trouble for weeks now, i quit my old job and working at a new one so i asked to payed out, did al the nececery paper work, sent in just to be sent back each time with diffrent problems im almost 2 moths at my new job and still have not recieved my funds thei even sent me that they want my devorce forms ive never been devorced before, i am so disspointed and to end some i still have not recieved my money! Got the sms today! FundsAtWork has received all the information regarding your claim. For enquiries please call ***. Thats it not saying how long this would take nothing!

Helpful (0)

Replies (4)

Momentum (SA)'s replyOfficial

16 Jul 2019, 15:29

Thank you for taking the time to inform us of your concerns. I have escalated the matter with our FundsAtWork Department and they will be in contact with you shortly.

Kind regards
CK

Momentum (SA)'s reply16 Jul 2019, 15:29

Official

Thank you for taking the time to inform us of your concerns. I have escalated the matter with our FundsAtWork Department and they will be in contact with you shortly.

Kind regards
CK

mVdl

marlise Van der linde's updateReviewer Update

16 Jul 2019, 15:33

Thank you

mVdl

marlise Van der linde's update16 Jul 2019, 15:33

Reviewer Update

Thank you

Momentum (SA)'s replyOfficial

16 Jul 2019, 15:45

I refer to our telephone conversation and confirm that your claim has gone for disinvestment and this takes roughly 4 working days, thereafter the claim will go for tax and then account verification and be paid out.

Kind Regards

Sue

Momentum (SA)'s reply16 Jul 2019, 15:45

Official

mVdl

marlise Van der linde's updateReviewer Update

16 Jul 2019, 15:48

Yes thank you so mutch sue

mVdl

marlise Van der linde's update16 Jul 2019, 15:48

Reviewer Update

Yes thank you so mutch sue