Poor service

Item: Momentum (SA)
Rating: 1
Author: Thabang S

All I want to do is cancel my account with Momentum but no I get to be transferred form one department to another no one wants to assist me...unable to reach my so called broker numerous times emails have been sent calls have been made no one is willing to assist what service are you guys running?...

Helpful (0)

Replies (2)

Momentum (SA)'s replyOfficial

06 Nov 2017, 06:37

Please accept my apologies for the frustration and inconvenience that this situation has created for you.

I can assure you that the matter will receive urgent attention and you will be contacted shortly.

Kind Regards

Floraine van Buuren

Momentum (SA)'s reply06 Nov 2017, 06:37

Official

Please accept my apologies for the frustration and inconvenience that this situation has created for you.

I can assure you that the matter will receive urgent attention and you will be contacted shortly.

Kind Regards

Floraine van Buuren

Momentum (SA)'s replyOfficial

07 Nov 2017, 13:48

I am pleased to confirm that your cancellation payment has been finalised and proof of payment provided to you.

Kind regards

Momentum (SA)'s reply07 Nov 2017, 13:48

Official

I am pleased to confirm that your cancellation payment has been finalised and proof of payment provided to you.

Kind regards