AM
Abieda M

1 reviews | Active since Oct 2011

15 Jul 2015, 08:41

POOR SERVICE

I have a life and retirement policy with Momentum and have been trying to change my policy with no joy from Momentum ,I was advised by Gregory Mpepele 03/06/2015 that financial planner Mr EWH Feben will be in touch, I have sent various mails to Momentum advising them of the Bad Service received , the response is always the same \We note your frustration with regret and wish to apologise for the manner in which the request was attended to. Please be ensured of our constant drive to provide excellent service to all our clients".<br> As per Mr EWH Feben he was away for a week"

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Replies (1)
Momentum (SA)
Momentum (SA)'s reply15 Jul 2015, 08:52
Official
Hello Abieda Mohamed,

Your comments regarding the service you received at Momentum are very
important to us. I personally assure you that a manager will contact you.

Thank you for reporting this incident.

Kind regards,

Nicolette D'Arch