JP
Jubilee P
1 reviews | Active since Sept 2025
01 Sept 2025, 17:42
Poor service
I'm deeply disappointed with Momentum Fundsatwork, I have had an unpleasant experience as I have submitted a claim about two months ago and everytime when I ask about my funds they keep telling me they are escalating my issue to the line manager and that's the end of it. This is very sad.
Helpful (0)
Replies (3)0
Replies (3)
Momentum (SA)'s replyOfficial
02 Sept 2025, 08:18Dear Jubilee
Thank you for alerting us.
We have escalated the matter to the relevant fund manager to assist you accordingly.
Kind regards
EdB
Thank you for alerting us.
We have escalated the matter to the relevant fund manager to assist you accordingly.
Kind regards
EdB
Momentum (SA)'s reply02 Sept 2025, 08:18
Official
Dear Jubilee
Thank you for alerting us.
We have escalated the matter to the relevant fund manager to assist you accordingly.
Kind regards
EdB
Thank you for alerting us.
We have escalated the matter to the relevant fund manager to assist you accordingly.
Kind regards
EdB
Momentum (SA)'s replyOfficial
02 Sept 2025, 08:19Could you please provide us with your identity number as this will assist us in tracing the record?
You can respond as "private reply"
Thank you
EdB
You can respond as "private reply"
Thank you
EdB
Momentum (SA)'s reply02 Sept 2025, 08:19
Official
Could you please provide us with your identity number as this will assist us in tracing the record?
You can respond as "private reply"
Thank you
EdB
You can respond as "private reply"
Thank you
EdB
Momentum (SA)'s replyOfficial
02 Sept 2025, 08:55Thank you kindly
I have referred the matter to the fund manager.
Kind regards
EdB
I have referred the matter to the fund manager.
Kind regards
EdB
Momentum (SA)'s reply02 Sept 2025, 08:55
Official
Thank you kindly
I have referred the matter to the fund manager.
Kind regards
EdB
I have referred the matter to the fund manager.
Kind regards
EdB