AS
Angela S
1 reviews | Active since Feb 2016
13 Aug 2022, 20:24
Poor policy, bad service!!!
After invesing for years I am extremely disappointed with the return. I need an explanation, I cannot get hold of momentum. They do not answer their calls. I emailed and they said they would get back within 48 hours, that did not happen either. I am bitterly disappointed, and niw they want to raise my premium and I can't even get hold of them to discuss it!
Helpful (0)
Replies (2)0
Replies (2)
Momentum (SA)'s replyOfficial
15 Aug 2022, 08:09Dear Mrs. Steyn,
Thank you very much for the feedback that you have provided to us. Our clients feedback identifies areas where we need to improve or change so that we can not only meet your expectations but exceed them. You will be contacted shortly.
Regards,
ND
Thank you very much for the feedback that you have provided to us. Our clients feedback identifies areas where we need to improve or change so that we can not only meet your expectations but exceed them. You will be contacted shortly.
Regards,
ND
Momentum (SA)'s reply15 Aug 2022, 08:09
Official
Dear Mrs. Steyn,
Thank you very much for the feedback that you have provided to us. Our clients feedback identifies areas where we need to improve or change so that we can not only meet your expectations but exceed them. You will be contacted shortly.
Regards,
ND
Thank you very much for the feedback that you have provided to us. Our clients feedback identifies areas where we need to improve or change so that we can not only meet your expectations but exceed them. You will be contacted shortly.
Regards,
ND
Momentum (SA)'s replyOfficial
18 Aug 2022, 11:49Dear Mrs. Steyn,
Our Lead department provided feedback that Tarryn Richter, one of our MPF Advisers has contacted you and assisted you further.
I hope that this matter has been resolved to your satisfaction?
Kind regards,
Nicolette.
Our Lead department provided feedback that Tarryn Richter, one of our MPF Advisers has contacted you and assisted you further.
I hope that this matter has been resolved to your satisfaction?
Kind regards,
Nicolette.
Momentum (SA)'s reply18 Aug 2022, 11:49
Official
Dear Mrs. Steyn,
Our Lead department provided feedback that Tarryn Richter, one of our MPF Advisers has contacted you and assisted you further.
I hope that this matter has been resolved to your satisfaction?
Kind regards,
Nicolette.
Our Lead department provided feedback that Tarryn Richter, one of our MPF Advisers has contacted you and assisted you further.
I hope that this matter has been resolved to your satisfaction?
Kind regards,
Nicolette.