Poor peoples s****

I was diagnosed with cancer and now in remission and was enquiring if I could get cover from momentum. So I called in the call center and asked some questions and cos the agent couldn’t give a definite answer she said somebody will call me back and somebody did and she was the rudest person ever. She first said she can’t help, then she told me that’s they say plan when you are younger n not sick n then she wanted to know how much I currently pay and I want to transfer my life insurance and when I questioned her, she got even more rude and said bye bye bye and cut the call, like really? Is she doing me a favor by working for momentum. Please review the call and teach her professionalism. She called from ‭+27 (84) ***‬ at 16:08. I am a multiply member and didn’t expect this sort of service as financial advice is one of the offerings of multiply. I didn’t ask to get cancer so I was only enquiring on how I can make my life better going forward.