Poor Momentum Investo Customer Service

Customer Service Contact Centre***)is very poor.You will hold on forever hearing the prompt about,"HIGH CALL VOLUMES",but their system will never inform you what number you are in queue.....It really makes a person wonder if they are benefitting from you holding on for 30-60 min...because had I known that I am 100 in queue I would call back at another time.I would have to call back again later and the mere fact that I would have to hold on without being informed by the queueing system how long I am going to hold on already angers me