LR
Lucy R
1 reviews | Active since Nov 2022
09 Nov 2022, 17:50
Poor customer service
I've been waiting for my claim to be paid out is almost 4month's but momentum doesn't help me they offering worst services ever I've tried calling them they telling me to wait for another 26 days while i waited for 4 month's this is toomuch
Helpful (0)
Replies (2)0
Replies (2)
Momentum (SA)'s replyOfficial
09 Nov 2022, 19:38Dear Lucy
Thank you for informing us of your concerns and please accept our sincere apologies for the service delays. Please provide us with a policy or identity number of the policyholder in order to escalate the matter to the relevant department for assistance. You may add this information under a private reply.
Thank you
Kind regards
NH
Thank you for informing us of your concerns and please accept our sincere apologies for the service delays. Please provide us with a policy or identity number of the policyholder in order to escalate the matter to the relevant department for assistance. You may add this information under a private reply.
Thank you
Kind regards
NH
Momentum (SA)'s reply09 Nov 2022, 19:38
Official
Dear Lucy
Thank you for informing us of your concerns and please accept our sincere apologies for the service delays. Please provide us with a policy or identity number of the policyholder in order to escalate the matter to the relevant department for assistance. You may add this information under a private reply.
Thank you
Kind regards
NH
Thank you for informing us of your concerns and please accept our sincere apologies for the service delays. Please provide us with a policy or identity number of the policyholder in order to escalate the matter to the relevant department for assistance. You may add this information under a private reply.
Thank you
Kind regards
NH
Momentum (SA)'s replyOfficial
11 Nov 2022, 08:28Thank you
Momentum (SA)'s reply11 Nov 2022, 08:28
Official
Thank you