TG
Tumelo G

1 reviews | Active since Nov 2025

12 Nov 2025, 12:46

Poor customer service

I submitted a claim a month ago and I still haven't received a payout. I called several times, but I still haven't received any feedback. It's tiring and frustrating.

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply12 Nov 2025, 13:05
Official
 Dear Tumelo,

Thank you for bringing your concerns to our attention. We are truly sorry for the service experience you had. 

We will escalate the matter in order to receive urgent assistance.

Kind regards
NH 
Momentum (SA)
Momentum (SA)'s reply12 Nov 2025, 13:34
Official
Dear Tumelo,

Please accept our sincere apologies for the delays.

The funds have been successfully transferred into your bank account, and the confirmation letter has been emailed to you.

Thank you
Kind regards
NH