AG
Andessa G

1 reviews | Active since Oct 2015

23 Jan 2018, 08:17

Poor customer service

I have contacted momentum multiply 3 times, with extremely poor or no feedback on my quiry. As a loyal customer who holds multiple policies, this is unacceptable and this is not the first time I have received poor service from the contact Centre.

0
Replies (1)
Momentum (SA)
Momentum (SA)'s reply23 Jan 2018, 08:36
Official

Thank you for taking the time to inform us of your concerns. It was referred to our Escalation Specialist team and a representative will be in contact with you shortly.

Kind regards

CK