Poor communication.

According to WhatsApp, I had successfully submitted my 2pot withdrawal claim on the 4th September.

I have sent two emails to 2 different departments requesting confirmation that my claim was submitted successfully. To date I have received zero response or any sort of acknowledgement of my claim.

Either my emails are still in the que after 6 days, or an agent has resolved it with zero care. I don't think a confirmation email is a lot too ask for.l, If this is the quality of your administration, I would exercise caution when investing in any of your products.