Poor communication and lack of transparency regarding my provident fund savings withdrawal.

Poor communication and lack of transparency regarding my provident fund savings withdrawal.

I submitted a withdrawal request from my savings component four days ago as i am retrenched and received no confirmation or updates. After several follow-up calls, it was discovered that my email address on record was incorrect. Even after correcting this, the email eventually sent to me did not include confirmation of my withdrawal details, date of request or tracking information.

I dont have anything. This treatment is uncalled for really

I have repeatedly requested clarity on the status of my withdrawal, whether anything is required from me, and expected payment timelines, but have not received clear answers. I was only later informed that the process may take close to a month 36 days to be specific, which was not clearly communicated beforehand. No access to my FundaAtWork nothing.

I am requesting urgent feedback, confirmation of my withdrawal status, and clear communication going forward.