1 reviews | Active since May 2017
Poor communication
Had an unhappy experience with Momentum group scheme based in Centurion with regards to withdrawal of my provident fund. The automatic reply system informed me that there is a 26 days service level agreement for the process of withdrawal to be completed. The 26 days has lapsed and I'm getting no response from Carl Wolter and Takalani Mkhize people who should be assisting me.
Thank you for your feedback, a manager will make contact with you shortly.
Kind regards
Michele Coetsee
Best regards,
Thank you for your feedback, a manager will make contact with you shortly.
Kind regards
Michele Coetsee
Best regards,
Good Day
Momentum were advised by your broker to put the claim on hold pending investment advice that you required. We have contacted the broker and advised that we need urgent confirmation as to what process to follow.
Kind Regards
Sue
Best regards,
Good Day
Momentum were advised by your broker to put the claim on hold pending investment advice that you required. We have contacted the broker and advised that we need urgent confirmation as to what process to follow.
Kind Regards
Sue
Best regards,