GB
Greg B
1 reviews | Active since Mar 2013
03 Feb 2015, 08:28
Poor Admin
I did the 94-7 cycle race in November 2014 and to date they still haven't corrected by best of activity level to 5 as i did the race under 3:30. I'm paying higher premiums because of their poor admin! They happy to get new customers but not so interested in keeping existing client's happy! I don't see why i have to chase them up to do their job properly.<br> <br> I want my premiums refunded and my best of activity level corrected and back dated to November 2014
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Momentum (SA)'s replyOfficial
03 Feb 2015, 08:41Hello GPvanbreda,
Your concerns mentioned above have been brought to the attention of our management and you will be contacted. While the lack of service you experienced is unusual and not the standard of our company.
We are sorry for the inconvenience and annoyance this incident caused.
Kind regards,
Nicolette.
Your concerns mentioned above have been brought to the attention of our management and you will be contacted. While the lack of service you experienced is unusual and not the standard of our company.
We are sorry for the inconvenience and annoyance this incident caused.
Kind regards,
Nicolette.
Best regards,
Momentum (SA)'s reply03 Feb 2015, 08:41
Official
Hello GPvanbreda,
Your concerns mentioned above have been brought to the attention of our management and you will be contacted. While the lack of service you experienced is unusual and not the standard of our company.
We are sorry for the inconvenience and annoyance this incident caused.
Kind regards,
Nicolette.
Your concerns mentioned above have been brought to the attention of our management and you will be contacted. While the lack of service you experienced is unusual and not the standard of our company.
We are sorry for the inconvenience and annoyance this incident caused.
Kind regards,
Nicolette.
Best regards,