aB
adelaide B
1 reviews | Active since Nov 2013
06 Jul 2021, 10:27
Poor admin
If I could give a minus zero I would. I have gotten married and changed my surname. I have provided all requested documents. It is my legal right to have my information updated. I have proven that this instruction comes from me and yet again I am asked to fill in more pages. For what? I don't have money to just print off papers at will. Pathetic in house requirements.
Helpful (0)
Replies (2)0
Replies (2)
Momentum (SA)'s replyOfficial
06 Jul 2021, 11:23Thank you for bringing this matter to our attention. We always aim to deliver the best service and unfortunately you did not have a positive service experience. Please allow us an opportunity to investigate this matter and we will be in contact with you soon.
Kind regards
CK
Kind regards
CK
Momentum (SA)'s reply06 Jul 2021, 11:23
Official
Thank you for bringing this matter to our attention. We always aim to deliver the best service and unfortunately you did not have a positive service experience. Please allow us an opportunity to investigate this matter and we will be in contact with you soon.
Kind regards
CK
Kind regards
CK
Momentum (SA)'s replyOfficial
06 Jul 2021, 15:29We have now processed the update of your surname and apologise for the delay. You will receive confirmation in due course.
Kind regards
CK
Kind regards
CK
Momentum (SA)'s reply06 Jul 2021, 15:29
Official
We have now processed the update of your surname and apologise for the delay. You will receive confirmation in due course.
Kind regards
CK
Kind regards
CK