MP
Melissa P
1 reviews | Active since Jun 2016
04 Oct 2022, 17:44
Policy surrender but no payment received.
I have an investment policy with Momentum Investo, since 20th September 2022, I have requested to surrender my policy and I still have not received payment. Telephonic conversations and email responses do not correspond. I was promised payment by end of business day 4th October 2022, it is now 17:41 and no payment reflecting in my account. I will not invest with Momentum in future due to empty promises and poor service.
Very disappointing!!!
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Momentum (SA)'s replyOfficial
05 Oct 2022, 08:18Dear Melissa,
I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. We will investigate and I can assure you that a manager will contact you.
Regards,
ND
I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. We will investigate and I can assure you that a manager will contact you.
Regards,
ND
Momentum (SA)'s reply05 Oct 2022, 08:18
Official
Dear Melissa,
I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. We will investigate and I can assure you that a manager will contact you.
Regards,
ND
I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. We will investigate and I can assure you that a manager will contact you.
Regards,
ND