policy MM***

Item: Momentum (SA)
Rating: 2
Author: Everon C

I made a purchase from the shop on 6/7/2018. This order has not been delivered...Normally I get delivery within the week of the purchase.. Phoned the call center on 19/7/2018 and was promised delivery within 2 to 3 days...empty promise. Please follow up and advise delay

Helpful (0)

Replies (2)

Momentum (SA)'s replyOfficial

24 Jul 2018, 08:33

Thank you for taking the time to inform us of your concerns. Your request has been escalated and a Multiply specialist will be in contact with you shortly.

Kind regards

Momentum (SA)'s reply24 Jul 2018, 08:33

Official

Thank you for taking the time to inform us of your concerns. Your request has been escalated and a Multiply specialist will be in contact with you shortly.

Kind regards

Momentum (SA)'s replyOfficial

14 Aug 2018, 10:12

I received confirmation that the item which is out of stock is on back-order and will be delivered once in stock. Furthermore, the other items in your order has been delivered.

Kind regards

Momentum (SA)'s reply14 Aug 2018, 10:12

Official

I received confirmation that the item which is out of stock is on back-order and will be delivered once in stock. Furthermore, the other items in your order has been delivered.

Kind regards