LM
Lerato M
1 reviews | Active since Aug 2025
19 Sept 2025, 09:31
Please pay, No negotiating.
On the 26th of August 2025 I received an email that entailed what was due to my children on their father's benefits.
It said I should confirm which they received and confirmed with a 15 day payment notice and today marks 18 days meaning the payment is 3 days late and there is absolutely no communication which is not something new.
I know after this I will be told "the relevant person will contact me", which is going to take forever for the payment to clear.
Kindly pay the money.
Helpful (0)
Replies (5)0
Replies (5)
Momentum (SA)'s replyOfficial
19 Sept 2025, 10:51Dear Lerato
Thank you for your message.
I am sorry to hear about your experience. I have escalated your complaint to the fund managers for further investigation and assistance.
Kind regards
mvdm
Thank you for your message.
I am sorry to hear about your experience. I have escalated your complaint to the fund managers for further investigation and assistance.
Kind regards
mvdm
Momentum (SA)'s reply19 Sept 2025, 10:51
Official
Dear Lerato
Thank you for your message.
I am sorry to hear about your experience. I have escalated your complaint to the fund managers for further investigation and assistance.
Kind regards
mvdm
Thank you for your message.
I am sorry to hear about your experience. I have escalated your complaint to the fund managers for further investigation and assistance.
Kind regards
mvdm
Momentum (SA)'s replyOfficial
19 Sept 2025, 12:20Dear Lerato
Kindly assist us with the identity number for the deceased on a private reply in order for us to trace the contract.
Your assistance will be appreciated.
Kind regards
Mvdm
Kindly assist us with the identity number for the deceased on a private reply in order for us to trace the contract.
Your assistance will be appreciated.
Kind regards
Mvdm
Momentum (SA)'s reply19 Sept 2025, 12:20
Official
Dear Lerato
Kindly assist us with the identity number for the deceased on a private reply in order for us to trace the contract.
Your assistance will be appreciated.
Kind regards
Mvdm
Kindly assist us with the identity number for the deceased on a private reply in order for us to trace the contract.
Your assistance will be appreciated.
Kind regards
Mvdm
LM
Lerato M's updateReviewer Update
19 Sept 2025, 13:16How many times are we going to do this, how many times should I send the very same thing.
It is a mere R4000 but this matter is dragging.
Can I have my children's money tomorrow morning at exactly 7 am the latest.
It is a mere R4000 but this matter is dragging.
Can I have my children's money tomorrow morning at exactly 7 am the latest.
LM
Lerato M's update19 Sept 2025, 13:16
Reviewer Update
How many times are we going to do this, how many times should I send the very same thing.
It is a mere R4000 but this matter is dragging.
Can I have my children's money tomorrow morning at exactly 7 am the latest.
It is a mere R4000 but this matter is dragging.
Can I have my children's money tomorrow morning at exactly 7 am the latest.
Momentum (SA)'s replyOfficial
19 Sept 2025, 13:45Dear Lerato
Thank you for your message.
I refer to your correspondence and confirm that i need the requested information to access the contract details and refer you to the correct team for assistance.
Kind regards
Mvdm
Thank you for your message.
I refer to your correspondence and confirm that i need the requested information to access the contract details and refer you to the correct team for assistance.
Kind regards
Mvdm
Momentum (SA)'s reply19 Sept 2025, 13:45
Official
Dear Lerato
Thank you for your message.
I refer to your correspondence and confirm that i need the requested information to access the contract details and refer you to the correct team for assistance.
Kind regards
Mvdm
Thank you for your message.
I refer to your correspondence and confirm that i need the requested information to access the contract details and refer you to the correct team for assistance.
Kind regards
Mvdm
Momentum (SA)'s replyOfficial
19 Sept 2025, 15:08Thank you Lerato
I have forwarded the information to the funds at work team for urgent assistance.
Kind regards
Mvdm
I have forwarded the information to the funds at work team for urgent assistance.
Kind regards
Mvdm
Momentum (SA)'s reply19 Sept 2025, 15:08
Official
Thank you Lerato
I have forwarded the information to the funds at work team for urgent assistance.
Kind regards
Mvdm
I have forwarded the information to the funds at work team for urgent assistance.
Kind regards
Mvdm