1 reviews | Active since Oct 2016

17 Nov 2016, 12:00

Please pay back my money

<p>I took a policy with Momentum and i now want to cancel it and it is not happening. They are requesting a utility bill as proof of residence and i do not have that bill under my name. The proof of residence that i gave is the only one i have and it has benn fica'd by Nedbank. When i took thi policy you never requested utility bill as proof of residence and now you can't refund my money cause i do not have it? PLEASE PAY BACK MY MONEY!!!</p>

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Replies (3)
Momentum (SA)
Momentum (SA)'s reply17 Nov 2016, 12:46
Official

Dear Ms Zulu

We are investigating the problem. We will contact you shortly regarding your policy contract.

Regards

EdB

Momentum (SA)
Momentum (SA)'s reply17 Nov 2016, 12:48
Official

Dear Ms Zulu

We are investigating the problem. We will contact you shortly regarding your policy contract.

Regards

EdB

Momentum (SA)
Momentum (SA)'s reply25 Nov 2016, 14:08
Official

Dear Ms Zulu

The payment will be paid into your banking account.

Kind regards

EbB