LM
Lerato M
1 reviews | Active since Aug 2025
14 Aug 2025, 16:04
Please help my children.
I have been waiting for over a claim regarding the father of my children, which he had insured via the work place. After he passed on I went to enquire and I was told I will deal with Momentum which I did, but it has been over 6 months and there's no communication which is a stressful matter, because I need that money for my girls. I submitted everything that was required including other contacts of my late partner's children.
I need answers because the delay is stressful.
Helpful (0)
Replies (5)0
Replies (5)
Momentum (SA)'s replyOfficial
15 Aug 2025, 08:09Dear Lerato
We would really like to assist you, but then we require the father of your children's details: His initials and surname and his identity number, as we have to revert to his membership profile.
On receipt of this information, the matter will be escalated to the relevant fund manager for investigation.
Hope to hear from you soon,
Kind regards,
EdB
We would really like to assist you, but then we require the father of your children's details: His initials and surname and his identity number, as we have to revert to his membership profile.
On receipt of this information, the matter will be escalated to the relevant fund manager for investigation.
Hope to hear from you soon,
Kind regards,
EdB
Momentum (SA)'s reply15 Aug 2025, 08:09
Official
Dear Lerato
We would really like to assist you, but then we require the father of your children's details: His initials and surname and his identity number, as we have to revert to his membership profile.
On receipt of this information, the matter will be escalated to the relevant fund manager for investigation.
Hope to hear from you soon,
Kind regards,
EdB
We would really like to assist you, but then we require the father of your children's details: His initials and surname and his identity number, as we have to revert to his membership profile.
On receipt of this information, the matter will be escalated to the relevant fund manager for investigation.
Hope to hear from you soon,
Kind regards,
EdB
LM
Lerato M's updateReviewer Update
16 Aug 2025, 10:58I have sent the reply privately because it has ID numbers of the deceased in question. I hope you receive any reply ASAP because we don't even understand why there's a delay.
My email address is *** and my number is *** I hope you will call/ email me with a full update.
Kind Regards
LD Modisadife
My email address is *** and my number is *** I hope you will call/ email me with a full update.
Kind Regards
LD Modisadife
LM
Lerato M's update16 Aug 2025, 10:58
Reviewer Update
I have sent the reply privately because it has ID numbers of the deceased in question. I hope you receive any reply ASAP because we don't even understand why there's a delay.
My email address is *** and my number is *** I hope you will call/ email me with a full update.
Kind Regards
LD Modisadife
My email address is *** and my number is *** I hope you will call/ email me with a full update.
Kind Regards
LD Modisadife
Momentum (SA)'s replyOfficial
18 Aug 2025, 10:09Dear Lerato
Thank you for the information you have provided.
The relevant fund manager will be notified of your posting and they will be in contact with you as soon as possible.
Kind regards
EdB
Thank you for the information you have provided.
The relevant fund manager will be notified of your posting and they will be in contact with you as soon as possible.
Kind regards
EdB
Momentum (SA)'s reply18 Aug 2025, 10:09
Official
Dear Lerato
Thank you for the information you have provided.
The relevant fund manager will be notified of your posting and they will be in contact with you as soon as possible.
Kind regards
EdB
Thank you for the information you have provided.
The relevant fund manager will be notified of your posting and they will be in contact with you as soon as possible.
Kind regards
EdB
Momentum (SA)'s replyOfficial
25 Aug 2025, 12:08Dear Lerato
We have referred the matter to the relevant business area, as this area will assist you.
We have reminded them of the posting on HelloPeter.
Kind regards
EdB
We have referred the matter to the relevant business area, as this area will assist you.
We have reminded them of the posting on HelloPeter.
Kind regards
EdB
Momentum (SA)'s reply25 Aug 2025, 12:08
Official
Dear Lerato
We have referred the matter to the relevant business area, as this area will assist you.
We have reminded them of the posting on HelloPeter.
Kind regards
EdB
We have referred the matter to the relevant business area, as this area will assist you.
We have reminded them of the posting on HelloPeter.
Kind regards
EdB
LM
Lerato M's updateReviewer Update
25 Aug 2025, 12:34Thank you, I will await results of the matter.
LM
Lerato M's update25 Aug 2025, 12:34
Reviewer Update
Thank you, I will await results of the matter.