Please explain how you lost my money

Good day,

Your customer service is appalling, you sent me pillar to post only to let me know that you lost me close to R20,000 in that space of 10 years, meaning zero growth, You indicated on previous emails that you would respond in 2 days, well that never happened

When I worked in Saudi Arabia I consistently dealt your Malta and Isle of Man branches investing clients pentions, with your international branches and they seemed to get the job done. However I can say very little for Momentum South Africa

Therefore I am expecting to have balance request and possible investment options (not with you).

Due to dealing with your online and telephone correspondence I wish to draw (if possible) or transfer all money held with you to an alternative investment portfolio.

Please send me my balance of funds, exit procedures and how to never invest with you again.

Your customer service is appalling and clearly you have very little ability growing clients investments, I have to admit thankfully that I did not invest more money with you, that was my first job and your ***** of broker clearly took advantage of young peoples pensions.

Please provide me with proof of what funds you invested my retirement annuity in to show me how you lost my money.

Please be aware I may not have a big voice but I will make sure that whoever I come I contact to hears what you ****** did to me, I have worked in financial services and feel embarrassed signing up clients with Momentum policies internationally.

I know this email will go onto deaf ears because you really don't care about your clients...