MA
Mukhtar A

1 reviews | Active since Nov 2017

24 Mar 2021, 13:05

person was watching netflix while i tied calling ***

tired calling momentum on *** and had to drop and call back twice as the person who picked up was watching Netflix ,and the second person sound like was having people over , did not get any help at all

0
Replies (1)
Momentum (SA)
Momentum (SA)'s reply24 Mar 2021, 13:11
Official
Dear Mr. Abrahams,

I would like to thank you for bringing this matter to our attention.  It is unfortunate that you have not had a favourable service experience and would like to apologize for that.  The matter has been escalated to the relevant department for investigation and they will be in contact  with you shortly to assist further.

Kind regards,

Nicolette.