QK
Qiqa K

1 reviews | Active since Jan 2014

14 Nov 2016, 08:55

Pension fund still unpaid

<p>I've been waiting for my pension fund to be paid for over a month now , everytime I call I get a different story , "Supervisor is still yet to authorize it", next time I call ,"We still waiting for last contribution from your employer"etc. I have phoned my previous company and they confirmed that the contribution was made long ago. I was promised the money will be authrized 11 November 2016 and be paid. I phoned this morning (14 November 2016) and still nothing has been done. <br /><br />First person dealt with is Kgomotso</p>

0
Replies (4)
Momentum (SA)
Momentum (SA)'s reply14 Nov 2016, 09:15
Official

Thank you for informing us of your concerns. We will be in contact with your shortly to obtain the policy information in order to address your concerns.

Kind regards

Charmaine Klopper

Momentum (SA)
Momentum (SA)'s reply14 Nov 2016, 09:38
Official

I will call you and discuss the matter,

Kind Regards

Sue

QK
Qiqa K's update14 Nov 2016, 11:36
Reviewer Update

I would really love t get an update on this , the money should surely be deposited today.

Momentum (SA)
Momentum (SA)'s reply14 Nov 2016, 13:39
Official

Please accept our most sincere apologies for the delay in paying this claim.

I wish to confirm that payment was released today and will be in your account within 48 hours.

Kind Regards

Sue