Pension Fund Payment Missing Not In My Bank Account

I left my work at FNB direct on the 4th of May and Momentum was notified on the following day the 5th of May.

I have completed the exit link as I wanted all my pension to be paid into my bank account after tax and here I am on the 7th June for an SMS saying funds have been paid into my bank account which on the 11th June hasn't happened. I sent them a verifiable and certified bank statement,copy of my ID and proof of address and have worked for FNB so long and banks they can't tell me that the account doesn't work as I received my final salary and previous salaries in that bank account.

I was working for FNB and here is my employee no for you Momentum to investigate: ***2

I am not calling that *********** call centre and having to hold for too long and having to explain to different people my plight it's my money got taxed and it should have been in my bank account a long time ago.

Your services are terrible how I wish employers could choose more than 1 investment company to choose from and give staff the option to choose which one they want to use, I would never use nor recommend your garbage services.

Can I have my money paid into my FNB savings account today without hassles.

Nxa