DM
Duduzile M

1 reviews | Active since Nov 2020

05 Nov 2020, 15:14

Pension fund payment

My name is Duduzile Mnguni

I have app**** for my pension fund TRF with Momentum two months ago and to date no correspondence received. I did follow on the 19th October and was told some Doc missing. I submitted immediately and still nothing received. This delay with no correspondence is unacceptable to me. If they have paid my pension already they should tell me to who coz the waiting period of processing has exceeded by far.

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply05 Nov 2020, 15:36
Official
Dear Duduzile

Thank you for informing us of your concerns. The matter will be referred to management for urgent feedback and assistance.

Kind regards
NH
Momentum (SA)
Momentum (SA)'s reply05 Nov 2020, 16:26
Official
Dear Duduzile

We received confirmation that the fund will make contact with you in order to address your concerns.

Kind regards