TM
Thabiso M

1 reviews | Active since Oct 2020

11 Oct 2020, 16:38

Payout on RA nightmare

My experience has been horrible. I have been attempting to claim a payout on a retirement annuity for over a year. I have submitted all documents and more and still no help. Emails aren’t being responded and the share call number is just useless. Why is there a delay in payment?

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply12 Oct 2020, 07:38
Official
Thank you for your feedback, we will investigate and provide you with a response.

Kind regards
MC
Momentum (SA)
Momentum (SA)'s reply12 Oct 2020, 10:43
Official
I received confirmation that Ms Gumede made contact with you and explained the process and what will happen going forward.

Kind regards
MC